Yesterday i received a call by 'this super big insurance corporation' agent (lady) to congratulate me for signed up to their product when i bought AirAsia flight ticket through online a couple of weeks ago.
Thanks again for them for good PR.
After congratulate me she continue by introduce new protection plan. I just listen and listen to her explanation without much interruption. At the end of explanation, she said the policy will be couriered to my house address and i will start to pay next month. WHAT?...what i need to pay? when was i agree to the product? i asked her again when was i agree to the product? but she didn't answer and then asked me (again) wether i agree to the product or not? I answered boldly that i didn't agree to the offer. Now it about my turn to start explain to her what is good ethic in selling the product but she just put the phone.
Many of times, we understand that evolution in business is quite rapid and robust but please do not leave ethic values behind especially when you are a super big insurance corporation just like what i had counter yesterday. What happened if someone just listened and listened (pretending listen and understand) finally receive credit card bill with 'nice' outstanding balance. I didn't say they 're not telling truth but selling product this way is just unacceptable (at least for me)
This super big insurance corporation already have our detail particulars such as credit card number (even those 3 security digit at the back of your card). They only need we say 'yes' before proceed with the sale.
IS THIS THE REASON WHY THIS SUPER BIG INSURANCE CORPORATION IS ABOUT TO COLLAPSE?
Thanks again for them for good PR.
After congratulate me she continue by introduce new protection plan. I just listen and listen to her explanation without much interruption. At the end of explanation, she said the policy will be couriered to my house address and i will start to pay next month. WHAT?...what i need to pay? when was i agree to the product? i asked her again when was i agree to the product? but she didn't answer and then asked me (again) wether i agree to the product or not? I answered boldly that i didn't agree to the offer. Now it about my turn to start explain to her what is good ethic in selling the product but she just put the phone.
Many of times, we understand that evolution in business is quite rapid and robust but please do not leave ethic values behind especially when you are a super big insurance corporation just like what i had counter yesterday. What happened if someone just listened and listened (pretending listen and understand) finally receive credit card bill with 'nice' outstanding balance. I didn't say they 're not telling truth but selling product this way is just unacceptable (at least for me)
This super big insurance corporation already have our detail particulars such as credit card number (even those 3 security digit at the back of your card). They only need we say 'yes' before proceed with the sale.
IS THIS THE REASON WHY THIS SUPER BIG INSURANCE CORPORATION IS ABOUT TO COLLAPSE?
